Server Only Support: Servers are crucial to any business, this is why we provide tailored server support packages.

WHY IS IT IMPORTANT

Why do businesses need server only support?

Every business requires servers to ensure that their business is running efficiently.

Whether they are physical on-site servers, or hosted servers, SA1 provide server support services to suit all. Outsourcing can provide a business with multiple benefits, these include:

• Cost Savings: Outsourcing your server means you don’t have to commit to the significant financial demands, expertise and resources managing your own server can consume.
• Reduced Risk: An in-house server can bring potential risks. Do you really have the time, money and resources to dedicate a team to constantly monitor your servers? If a situation occurred ask yourself, are they capable to handle that situation quick enough so that there are no effects to your business? Then consider whether it would be cheaper and faster to have a team of highly trained professionals instantly at your disposal? This team would already be continually monitoring your server to reduce risks. If something did occur, you would have the whole team working to get that situation resolved as soon as physically possible.
• Scalable & Flexible: Your business may need to scale up or down depending on your situation. As a server provider, we can easily add or remove server space onto your package. Our server team has years of experience and can complete your task in a quick and timely manner.
• Capacity: A lack of capacity can have threatening consequences on your business. Outsourcing your server support means you will never have to worry about reaching your in-house systems limits.

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So what is included?

The following features are included as standard in our server support packages. But SA1 are aware that no two businesses are the same.

If you require something a little different, remember that SA1 will happily tailor all our packages.

• Unlimited Contact: Unlimited calls and emails with our team during office hours,
• Remote Assistance: SA1 use remote assistance to allow our engineers to assist you as soon as possible,
• On-site Support: On-site assistance can be arranged, either as and when required or at specific times and dates based on your requirements,
• System Monitoring: SA1 will continuously monitor your servers 24 hours a day, 7 days a week, 365 days a year. This allows us to prevent more risks before they happen.

Why choose SA1?

So why trust us with your server support? SA1 have over 14 years’ experience in supporting servers off all types.

We have a highly trained team of professionals who work tirelessly to ensure that our technology and the service we provide is at the highest standard. We are one of only few managed service providers, that can say that we have our own in-house purpose built data centre. Our Network Operations Centre is monitored continuously. It is temperature and humidity controlled, with a full fire suppression system. This centre is backed up at various locations and a full disaster recovery solution is in effect for emergency purposes. To prove the strength of our server offering and how much we trust our capabilities, we run our whole business on our own server offering. All SA1 Group organisations are also dependent on our server functionality. If it’s good enough for our customers, its good enough for us!

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